About Us

First Founded in 2010 by a fellow video game enthusiast, HeavyArm has grown over the past few years into one of the reputable retailers of  video games, video game consoles and accessories in Malaysia (South East Asia Region). We started to ship our products worldwide since 2014! You can also follow us for more news update on Facebook Page, Twitter and Instagram.

Our staff is made up of gamers and we love to talk about the history of the industry, which games are best (in our opinion!), what will be coming on modern platforms and who the movers and shakers in the industry are.

You can always shop with confidence in our store or on any of our online shops. You can also visit our stores in person in Malaysia. Come meet us, come by our stores and browse our wide selection of inventory!

Happy Shopping and Happy Gaming!

 

Seller Information under Malaysia Consumer Protection Act 1999:

  1. The Full Price of the goods or services is always shown in our product description. Our selling price always is Final Price inclusive of GST. For the item (especially Preorder items), we will provide you the estimation price range or to be confirmed status. Please only proceed to made payment/deposit to us after you agree with our selling price or estimation price status product.
  2. All stated selling price or estimation price range is excluding from transportation / handling fees / shipping fees, unless we stated Free Shipping or apply discounted rate for you.
    • Standard Edition Video Game: RM5 ship to West Malaysia, RM9 ship to East Malaysia. Buy 2pcs and above will entitle FREE Shipping within Malaysia.
    • Limited Edition / Collector’s Edition Game: RM25 ship to West Malaysia, RM60 ship to East Malaysia.
    • Mouse / Keyboards / Headset: RM25 ship to West Malaysia, RM60 ship to East Malaysia
    • Chair / Speakers / Monitors: RM40 ship to West Malaysia, RM350 ship to East Malaysia
    • Toys / Collectible: RM25 ship to West Malaysia, RM60 ship to East Malaysia
    • Others: RM25 ship to West Malaysia, RM60 ship to East Malaysia
  3. Our Registered Company Name under SSM is Heavyarm U Garage Store (SA0198048-M). GST registration Code: 002099183616
  4. If you have any inquiry on our products, please call 03-56312489 or message us on Facebook Store to communicate easily with our Team (Not PM Price). Our Retail Shop address is A8, First Floor, SS15/8A, 47500, Subang Jaya, Selangor.
  5. Description of the main characteristics of the products or service always can be founded from our Website or Product Post.
  6.  We accept Online Purchase Payment via Cash Deposit, Bank Transfer to our Company Maybank account or CIMB account only. You also can made cash payment or credit card payment in our Retail Store.
  7.  Delivery time of parcel is usually within 1-3 business days in Malaysia, unless delayed by Courier Company (Pos Laju/Gdex/Skynet/Apek/Etc) which is beyond our control. Please read our shipping & delivery policy before you agree to purchase from us.
  8. Other terms and conditions before dealing with us is Kindly read all our Company Policy before you want to deal with us. There is 5 types of Policies available to read under Help Center of our Webpage.